Maximize every opportunity with our
virtual management solution

Manage all customer interactions in one place for more effective customer service.

Maximize every opportunity with our
virtual management solution

Manage all customer interactions in one place for more effective customer service.

Telephone Answering

Optimise your telephone answering, enhance customer satisfaction, and streamline your communication processes.

Woman with a headset
📞
2%

You have a new lead

30 calls answered today

Solve customer enquiries proactively

Make every customer feel valued and heard. Our virtual receptionists are trained to handle customer inquiries, provide product or service information, and offer personalised assistance.

Delight your customers with exceptional service at every interaction."

Build great customer relationships

Experience seamless call management and ensure every customer interaction is handled professionally.

Telephone Answering

Telephone Answering

Say hello to a more flexible and cost-effective solution for call answering. Our virtual receptionists ensure your calls are answered 24/7 without the need for in-house staff.

Say hello to a more flexible and cost-effective solution for call answering. Our virtual receptionists ensure your calls are answered 24/7 without the need for in-house staff.

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Live Chat

Live Chat

With real-time chat support, businesses can engage with customers, answer inquiries, provide assistance, and capture valuable leads. Our trained chat operators deliver prompt, friendly, and personalised interactions, ensuring a seamless customer experience.

Enhance customer satisfaction, increase conversions, and elevate your online presence with our efficient and effective live chat service.

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Frequently Asked Questions

What services does One Call Away provide?

What services does One Call Away provide?

How does the call answering service work?

How does the call answering service work?

How does the live chat dashboard work?

How does the live chat dashboard work?

How are calls and chats handled outside of business hours?

How are calls and chats handled outside of business hours?

Are call recordings and chat transcripts available?

Are call recordings and chat transcripts available?

Start a free trial now

Start a free trial now

Start a free trial now

Deliver exceptional customer support.

Deliver exceptional customer support.

Deliver exceptional customer support.